Big Brothers Big Sisters core mission is to provide each child with a caring adult role model which will result in a long term relationship that provides positive change for the child and the community at large.
The heart of the Program Specialist position is to provide coaching, feedback, and support to Bigs, Littles, and families as they navigate building a relationship. As a secondary responsibility, the Program Specialist will also implement screening procedures to enroll Bigs and Littles.
This job is best suited for someone who is interested in providing relationship coaching, understands how to mediate conflict, and who is highly driven to see performance results.
Job Duties:
- Continuously assess for child safety in match relationships.
- Provide coaching and supervision to a caseload of Bigs and Littles via a rigorous schedule of phone and in-person contact.
- As needed, implement volunteer screening procedures and conduct prospective volunteer interviews to determine eligibility. Complete intake interviews with Littles and families at their home setting. “Match” Bigs with Littles, and provide introductions to all parties.
Schedule:
- Weekday evening hours are required. A typical shift would be 2:30pm-7:30pm, although exact scheduling will be further discussed during the interview process.
- Some weekend availability is needed for agency special events or match activities.
Skills and Abilities
- Excellent oral and written communication and interpersonal skills;
- High-level interviewing skills;
- Ability to use time effectively and to focus on details;
- Performance-driven mind-set;
- Customer service orientation;
- Experience working with people from diverse cultures;
- Ability to juggle tasks and set priorities;
- Ability to effectively collaborate with other staff.
Qualification and Requirements
- Bachelor’s degree in social work, human services, psychology, education, criminal justice, or related field.
- Must have access to a car and valid driver’s license.
- Bilingual in Spanish and English, preferred.
Compensation
- This is a part-time position, 20-30 hours per week.
- Salary range is $13-16 per hour.
Email resume and cover letter to: bbbs@bbbslv.org